Support

When you write, it helps to include

• What you were doing when it happened (for example, "adding a radius elbow to an order").
• What you expected, and what happened instead.
• Your phone model and Android version, and the app version (shown in the app's store listing).
• A screenshot, if you can.

Common questions

Does the app send my orders to you?

No. Your orders stay on your phone. When you submit one, the app opens your own email app with the PDF attached, and you send it to your shop.

My email app asks me to set up an account.

The app hands the email to the mail app your phone uses by default. If that app has no account set up, it will ask for one. Set up Gmail or Outlook in your phone's settings, or choose "Send with another app" when the app asks if the email was sent, and pick the app you use.

Is this a design tool?

No. DuctTicket is for ordering. It does no engineering or design calculations. Gauge, construction and pressure class are the responsibility of the user and the duct manufacturer.